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Supporting NHS Community Care and Primary Services

Less admin. Better supply. More time for patients

NHS community teams and GP practices are under increasing pressure.
More patients. Less time. Budgets that don’t stretch far enough.
In England alone, GP practices carried out over 360 million appointments in 2023, a 14% rise on the year before (NHS England, 2024).
At the same time, the NHS lost over 1,500 fully qualified GPs between 2019 and 2023 (NHS Digital, General Practice Workforce, 2023).
And with 70% of patient contacts now happening in community and primary care, supply disruptions hit harder than ever (The King’s Fund, 2023).
Procurement isn’t your only job. But getting supplies right, fast, and cost-effectively? It matters.
Mediq helps take the friction out of supply, so your team can focus on care, not admin.

What We Hear from NHS Community and GP Teams

  • Too many suppliers. Leads to multiple invoices, approvals, and delivery drops
  • Time lost chasing back orders or switching between systems
  • Storage constraints. Frequent deliveries block patient areas
  • Ongoing pressure to cut costs without affecting care quality
  • Sustainability goals. ICSs want data on CO2 savings, but most suppliers can’t provide it

    • How Mediq Supports Community and Primary Care

    1. Smarter Supply Chain, Powered by People

  • Next-day delivery from our healthcare-only hub
  • Our own fleet and drivers—trained in healthcare, not parcels
  • Reliable response for district nursing, wound care, or urgent equipment
  • Fewer deliveries = fewer interruptions and lower emissions
    • Why it matters:
    You keep care moving, with fewer delays and site disruptions.

    2. Simplified Ordering, Lower Cost to Serve

  • One order. One invoice. Less chasing.
  • Fewer inbound deliveries save time and reduce clutter
  • Digital ordering with account-level controls and reporting
  • CO2 savings from reduced transport, tracked per customer
    • Why it matters:
    You reduce admin, streamline budgets, and support NHS Net Zero goals.
    And with admin costs for NHS procurement estimated at £1.7 billion a year,
    simpler supply matters more than ever (Health Foundation, 2022).

    3. Clinically Backed Products, Built Around You

  • High-quality own-brand options—save without compromise
  • Full A-brand access for continuity across services
  • Product lists aligned to NHS formularies, GP use, and district nurse pathways
  • Backed by clinical teams, with data to support better decisions
    • Why it matters:
    You get the right product, first time—less waste, more control, and safer care.

    Why NHS Community Teams and GPs Work with Mediq

  • We work with hundreds of practices, PCNs, and community services across the UK
  • Our model reduces delivery frequency by up to 25%, helping meet ICS sustainability goals
  • You stay in control, without needing to manage multiple suppliers
    • Mediq is here to make healthcare supply simpler, smarter, and more sustainable,
    so you can stay focused on what matters most.
    At the heart of healthcare.