Policies

Here you’ll find our key policies that guide how we work responsibly and transparently. These policies reflect our commitment to ethical practices, patient safety, sustainability, and building trusted partnerships across healthcare.
Policies

Quality Standards ISO 13485

We are committed to comply with all applicable quality standards and other requirements. Mediq Healthcare is registered to, and operates in accordance with BS EN ISO 13485.
Policies

Environmental Standards ISO 14001

We are committed to comply with all applicable environmental legislative and other requirements. Mediq Healthcare is registered to, and operates in accordance with BS EN ISO 14001.
Policies

Health, Safety & Environment Standards

Mediq Healthcare is committed to providing high quality services in a responsible manner, ensuring safe and healthy workplaces and respecting the environment. Our culture encourages all employees to be accountable for health, safety and the environment, within the scope of their responsibilities.
Policies

Environmental Social Governance (ESG)

Mediq’s ESG strategy is a comprehensive and ambitious approach. This enhanced strategy now encapsulates our entire value chain - from the production phase of our products to their eventual disposal by end-users.
While developing the new ESG strategy, we've examined the positive and negative environmental and social footprints we leave behind. Now, our strategy is structured around four key pillars: our products, our services, our operations, and our people. In addition, we aligned our strategy pillars with relevant UN Sustainable Development Goals.
Policies

Responsible Sourcing Policy

This policy describes our approach to responsible sourcing across all Mediq entities, highlighting our standards for ethical, social, and environmental practices within our global supply chain.
Policies

Modern Slavery & Human Trafficking

We’re committed to actively preventing modern slavery across our operations and supply chain. That means regularly reviewing and strengthening our controls to make sure they do what they’re meant to: protect people, uphold human rights, and support fair, ethical working conditions at every level.
Policies

Gender Pay Gap Report

At Mediq, we’re committed to doing business the right way: ethically, professionally, and within the law. That commitment runs through everything we do, guiding our decisions, our partnerships, and the way we show up for our customers and communities.
Policies

Supplier Code of Conduct

This Supplier Code of Conduct sets out the expectations we have for all suppliers who provide goods or services to us. It reflects the same principles we ask of our own people and aligns with the standards our customers rightly expect from Mediq.
Policies

Carbon Reduction Plan

Mediq is committed to achieving net zero emissions by 2045. This Carbon Reduction Policy sets out how we’re working to cut emissions across our operations and supply chain, and how we’ll track our progress along the way. Because creating a healthier future means reducing our impact today.
Policies

QA Customer Information

This document provides customers with key company information, including our quality assurance commitments, certifications, and contact details to support transparency and trust in our services.
Policies

Anti-Bribery & Corruption

This policy outlines our zero-tolerance approach to bribery and corruption, detailing the principles, responsibilities, and controls in place to protect our business and uphold ethical standards.
Policies

Transport Policy

Our Transport Policy sets out how we ensure all vehicles used for business are safe, legal, and roadworthy at all times, supporting safe operations, legal compliance, and environmental responsibility.
Policies

Ethical Sourcing

Our Ethical Sourcing Policy explains how we work with suppliers to ensure that all products are sourced responsibly, with a focus on human rights, fair labour practices, and environmental care.