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Why We Exist

Behind every order is a patient, a team, and a commitment to care.

The truth? Most healthcare supply chains weren’t built with frontline realities in mind.
If you’re spending too much time chasing stock, juggling contracts, firefighting last-minute shortages, or trying to hit Net Zero with minimal supplier support you’re not alone.
We’ve spoken to clinical leads, procurement teams, finance directors, and logistics managers across the UK. And while the settings vary, acute wards, GP practices, theatres, care homes, or wholesale, the problems feel familiar.
That’s why Mediq exists. To be a healthcare supply partner that listens, simplifies, and delivers what matters.

What we’re seeing

Healthcare supply chains are under increasing pressure, and the challenges are mounting:
  • Inefficient Procurement Practices: The NHS spends approximately £8 billion annually on medical equipment and consumables. However, a significant portion - over £3 billion is spent outside the NHS Supply Chain, indicating a lack of confidence and efficiency in centralised procurement systems.
    National Audit Office
  • Rising Operational Costs: Inflationary pressures have led to increased costs in pharmaceuticals and medical equipment, straining healthcare providers' budgets and impacting their ability to maintain services.
    UK Healthcare Market Q4 2024 (Report Linker)
  • Supply Chain Emissions: The NHS has committed to reaching net zero emissions by 2040 for directly controlled emissions and by 2045 for those it can influence, including supply chain emissions. Suppliers are now required to support this goal actively.
    NHS England
  • Digital Transformation Needs: The UK healthcare supply chain management market is expected to grow at a compound annual growth rate (CAGR) of 9.2% from 2024 to 2030, highlighting the increasing demand for digital solutions to enhance efficiency and transparency.
    Grand View Research
    • These challenges underscore the need for a supply partner who not only understands these issues but actively works to address them.

    The reality our customers face

    Across NHS trusts, GP surgeries, private clinics, and national distributors, we hear the same frustrations:
  • Stockouts that put care on hold
  • Procurement frameworks that create complexity, not clarity
  • Multiple suppliers, multiple invoices, multiple headaches
  • Product switches with little or no clinical validation or support
  • Sustainability targets with no practical way to meet them
  • Cost pressures that force care teams to make compromises
    • This isn’t just inefficient. It’s unsustainable, for staff, for budgets, and for patients.

    We’re built around how healthcare should work

    We’re built around what healthcare teams actually need:
    Supply that supports care, not complicates it.
    That means...
  • We work only in healthcare
  • We work with you to fix the friction points
  • We’re structured for reliability, sustainability, and simplicity
    • You get...
  • Smarter supply management to cut duplication, cost, and admin
  • A delivery model made for healthcare, not retrofitted
  • Clinically assured own-brand products that don’t compromise quality
    • We’re building long-term partnerships, not just delivering stock. We measure our success by what we remove; waste, duplication and delays, not just what we sell.
    That’s how supply should work.
    That’s what Mediq delivers.